App

Suporte T3i

Download the app. Our team handles the rest.

Suporte T3i - Remote Assistance

Windows 10 and 11Runs without installing

Download it when a T3i technician asks.

Download for Windows

How to use

Downloaded? Now it's quick.

  1. Download the file SuporteT3i.exe from this page.
  2. Open the file. If Windows asks, check that it came from suporte.t3i.site before continuing.
  3. Click Request Help and describe the problem in one sentence.
  4. When the technician asks to see your screen, accept the authorization.
  5. When you finish, close the app. The connection ends.
Permissions

The technician asks. You decide.

01

View and control the screen

Mouse and keyboard, only after you accept.

02

Transfer files

Send or fetch a file, also with your acceptance.

03

System terminal

Technical commands, only when you authorize.

04

On-screen notice

A bar shows that someone is connected throughout the session.

How to end the session

Close the Suporte T3i window. The connection ends right away.

During the session, you can also use the disconnect button on the bar that appears on the screen.

Security notices

  • Download only from suporte.t3i.site/baixar.
  • Keep your antivirus, firewall and Windows protections on. If something blocks the file, talk to us.
  • Got this file from someone who is not from T3i? Do not open it and let us know on the official WhatsApp.

Your company's computers

Permanent access uses a different installation, done only with the company's authorization. It is not available on this page.

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